Sales today
..
vs yesterday
loos coffee
Secure operations
Welcome back.
Sign in with your phone number and password. A code then comes to your WhatsApp.
Authorized Loos Coffee staff only. Sessions expire automatically.
Good day.
Tap an app to pin or unpin it. The dock holds five; Home is always there.
Orders today
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vs yesterday
Avg order value
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Per paid order today
Collection rate
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Collected of placed
Active now..Accepted + brewing
Ready..Waiting pickup
Cash in play..Unpaid, in queue
Avg wait..Order to cup
Peak hour..Busiest today
Cancelled..Of today's orders
Money by person
Who collected what today
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Recent activity
Latest orders
Sales trend
Revenue, last 14 days
Daily revenueCapacity
Today
Orders by hour
Today
Sales by store
Today
Top drinks
Today
Order status
Profitability
Gross margin today
Gross margin..Profit share of sales
Gross profit..Sales minus cost
Cost of goods..food cost
Margin by drink today
Today
Waste & comps
Waste cost..of sales
Items..Logged today
Top wasted items
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Order report
Orders in this period
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Net sales
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Gross profit
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Money received
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Net profit
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Executive summary
The period at a glance
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Money by account
Where the money came in
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Position right now
What we hold, what we owe
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Bank & cash
Accounts by payment rail
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Trial balance
Do the books balance?
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Channels
App vs counter
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What sells when
Products × hours
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Menu health
Every product on the menu
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Did not become money
Given away, cancelled, returned
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Statement
From menu price to net profit
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Why this result
What made the number
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Rewards
Loos account
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Cash
Cash account
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Two sets of books
Coffee shop & restaurant
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Cash flow statement
Money in, money out
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Cash control
Drawer counts in this period
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Tax report
Sales tax (VAT) by payment rail
Somalia's sales tax is inside every price you charge: a $3.00 drink is $2.86 of coffee and $0.14 of tax. Hormuud and Somtel take that share out of mobile-money payments before the money reaches your merchant balance — your own EVC Plus receipt SMS shows it as "VAT waa". Nobody takes it out of cash, so the tax on cash sales is yours to pay to the Ministry of Finance; record that payment as an expense in the category "Sales tax (VAT) paid to the government" and it settles here without being counted twice.
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Settlement
Withheld, owed, paid
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By period
Sales tax by month
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General ledger
Every money movement
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Team
Who took what in this period
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Menu economics
Product costs & margin
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Read-only for your role. Expenses are recorded by the owner, an admin or the finance desk (owner's rule). Hand receipts to them; what they record shows below.
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Today at a glance
Today's close
End of day
Cash close (Z-report)
End of day
EVC reconciliation
Trends
Weekly and monthly rollup
All shops
Store comparison
Pre-orders
Scheduled pickups
Fromto
Shift cash-outs
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Station sign-in list
Open bills
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Your floor
Cooking now
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How the kitchen's doing
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Read-out
What the numbers say
Sales over time
Sales by day
This periodPeriod before
Product mix
Every item, ranked by revenue
A = the items that make 80% of revenue · B = the next 15% · C = the rest
Categories
Where the revenue comes from
How they take it
Options mix
Not selling
Menu items with no sales in this period
Frequency
How often known customers came
Win-back
Came before, not this time
Top customers
Who spent most
Signed-in customers only; guests are counted, not named. Phone numbers stay hidden.
Pattern
Orders by hour and weekday
Darker = more orders. Paid orders, local time.
By hour
Orders through the day
By weekday
A fair comparison, per day
Channels
Counter, app, delivery
Payment methods
How customers paid
Stores
Shop by shop
Promos & Loos
What the discounts did
Speed
Wait by hour of day
Order placed → handed over, average minutes.
Cancellations
Why orders were cancelled
Waste
Thrown away or given away
| Code | Discount | Rule | Used | Status |
|---|
Loyalty perks
Double Loos and welcome gift
Owner gift
Give Loos
Type the number the customer signs in with. You will see their name and Loos balance, then choose how many to give. Every gift is written to the activity log.
Referrals
Bring-a-friend codes
Home slides
What customers see first
Up to 8 slides. English is required; Somali and Arabic are optional (English shows when they are empty). Leave the list empty to keep the app's built-in slides.
Announcement bar
One line at the top of the app and the website
Off. Save with "Show the bar" ticked and the line appears within a minute in the app and on www.loos.coffee.
Startup card
The card customers see when the app opens
UploadNo picture uploaded yet — the app keeps its built-in picture behind your words.
Preview
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Per-line controls
Ordering hours, wait-time promise & rewards
Set when each line takes orders and the wait line the app shows. Leave a line's open and close blank to keep it open all day. Outside the hours, no new order goes through on any screen.
Customers on an older version see one quiet strip on the Home tab, dismissable, back once a day. Set this the day Google approves the build, not when the build finishes — otherwise people tap Update and find nothing there. Leave the version blank to nudge nobody. Only play.google.com and apps.apple.com links are accepted.
Turning rewards off hides the whole Loos Club in the app; the restaurant never earns rewards.
Launch offer
Flat-price drinks for the launch
Sign in to see today's cups and the totals so far.
Off. Save with "Offer is on" ticked and the app applies the price within a minute. Food, cakes and ice cream never take the offer.
Win-back
Lapsed customers
Send an announcement
Checking who has opted in…
Photo banner (optional — shows at the top of the message)
Preview
Only customers who ticked “offers & news” receive this. Each message is a small WhatsApp fee, so keep promos valuable and occasional. Anyone who replies “stop” is removed automatically.
Recent sends
No promos sent yet.
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Orders waiting to be paid
Money in with no order
Money out from the merchant numberNot customer payments
Last received from the store phoneEvery text, matched or not
Send the money first. “Mark refunded” records who settled it and when — it does not move money. EVC Plus has no automated refund, so pay the customer by EVC, then mark it. “Refund via eDahab” is the exception: that one really pays.
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Run a test
Store phone linkText the word TEST to the store phone → it appears on To review as a link test, never as a payment.
ManualAlert to this deviceA push arrives in a few seconds when alerts are on for this device.
Customer SMSChecking…
Checking the controller…
Now
Online
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History
Latest sign-ons
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Ordering address
Not saved yetLive · secure
Table cards
Loading the table cards…
Add tablesNew tables get their card here
Table orders
Service fee
Shop links
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Your links
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App health
Crash reports from customers' phones
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By person
Who did what today
Loading today's activity, grouped by staff member.
A
Signed in as
Administrator
—
Preferences
How the admin opens for you
Password
Change your password
At least 12 characters. Your other signed-in devices are signed out; this one stays.
Devices
Where you are signed in
Every sign-in needs your phone number, your password and a WhatsApp code. If you left the admin open somewhere else, close it from here.
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Owner only
Open the real books
Ends the test period once. Every order, payment, shift, expense, stock movement, Loos point grant and wallet movement from testing goes; the menu, recipes, stores, tables, team, customers and the audit log stay. Loos points and wallet balances start at zero for everyone; ingredient stock starts at zero and the real counts are entered after. Every report starts from this day.
1
Download the archive
One Excel workbook, a sheet per table, every row that goes or is set to zero. It is the only copy — keep it. Valid for 60 minutes.
2
Type
OPEN BOOKS and openOnly after the download. One step, no way back. If an order arrives between the download and this step, the books refuse and ask for a fresh archive.
3
When the numbers are right: type
FINAL BOOKSConfirms these are the real books. After this nobody can start them again — the button goes and the server refuses. There is no undo.